Security Policy
Shizuoka City Website Security Policy
Shizuoka City respects the privacy of everyone who accesses its website (hereinafter referred to as "users"), and strives to ensure that the collection, use, and protection of collected personal information (※1) is carried out appropriately in accordance with the Shizuoka City Personal Information Protection Ordinance and the following policy.
*1 Personal information is defined in Article 2, Paragraph 2 of the Shizuoka City Personal Information Protection Ordinance, and refers to information that can identify an individual, such as name, contact information, and email address.
(Reference) Article 2, Paragraph 2 of the Shizuoka City Personal Information Protection Ordinance. In this ordinance, "personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, and other descriptions contained in the information (including information that can be compared with other information and thereby identify a specific individual).
Policy regarding the acquisition of personal information
Generally, users can browse this website anonymously without disclosing any personal information about themselves. However, when using some content, such as the "Opinions on City Government" page, we may ask users to enter and submit personal information such as their name and contact details in order to respond to or analyze the opinions received.
When collecting such personal information, we clearly state the purpose of use and use SSL (※2) to encrypt communication data to prevent the personal information transmitted from being leaked to third parties.
In addition, we may conduct statistical analysis of the access logs recorded on the server in order to improve site operation, but as a general rule, we will not analyze the browsing history of specific individuals, except in cases such as responding to unauthorized access.
*2 SSL is an abbreviation for "Secure Socket Layer" and is a system that encrypts communication between the user's browser and the server.
Normally, there is no need for users to make any special settings to use this function, but it may not be possible to use it if the user has changed their browser settings or depending on the user's communication environment. In such cases, Shizuoka City will not bear any responsibility, and we cannot respond to inquiries from individual users regarding how to set up the function, etc.
Policy regarding the use and management of personal information
Personal information provided by users will be used only for replies and contact from the relevant department, or for the purposes of use stated on the page where the personal information submission form is located, and will not be used for any other purposes.
In addition, the personal information provided will be managed by the relevant department and will not be provided to anyone other than the relevant department unless the consent of the person providing the information is obtained or it is required by law.
*In accordance with the purpose of the page, which is to promptly reflect received opinions in city government, the department in charge of the work related to the opinion will contact the individual regarding the content of the opinion, etc. If the content of the opinion, etc. relates to the work of multiple departments, each department may contact you.